frequently asked questions
We accept US Dollar payment methods in the following ways. By Debit Card, Credit Card Electronic Funds Transfer (EFT) Telegraphic Transfer (TT)
We take pride in protecting our members’ details. All our member details are highly encrypted, safe, and secure and we will never sell or give your details to any third parties
As tax regulations vary from country to country, it is your responsibility to pay any Income tax required by your country’s tax laws on any profits you make on crypto currency transactions
We are located in Australia and operate under Australian laws.
You can contact us directly from our website’s Contact Us link, or you can email us at firstname.lastname@example.org.
Depending on the workload for our team, we usually endeavour to answer every enquiry within 24 working hours, not including weekends and Australian Public holidays.
Yes, you can cancel your account at any time. To do so, just send an email to us at email@example.com, requesting us to cancel your account. If you do so, all your information will be deleted from our servers, and we will notify you via email once this has been done. After that, you will not be able to log in anymore. Should you wish to re-join, you will have to register as a new member and fill in all details.
We are sorry, but once you have purchased Tokens, they are your property, and no refunds can be made. You can only sell your Tokens through authorised exchange platforms.